finz
1. Overview

FinZ respects your privacy. This policy explains what data we collect under our EZPay offering, how we use it, and the choices available to our users.

2. Information We Collect

  • Personal Information:name, email, phone, billing address, and KYC documents when required.
  • Payment Information:transaction amounts, payment method, masked card details, UPI handles, bank references, and loan details where applicable.
  • Technical Data: IP address, device info, browser, and cookies for analytics and security.

    • 3. How We Use Data

  • To process and reconcile payments.
  • To facilitate and manage education loans provided by FinZ.
  • To send receipts, reminders, alerts, and dispute communications.
  • To monitor transactions for fraud and chargebacks. To improve products, dashboards, and analytics.

    • 4. Data Sharing

    We share personal and payment information only with trusted service providers, payment processors, banks, and legal authorities when required. Loan-related data may be shared with regulators as per NBFC guidelines. We do not sell your personal information to third parties.

    5. Security

    We adopt industry-standard security practices including encryption in transit and at rest, access controls, and regular assessments. Sensitive cardholder and loan data is handled securely under RBI and PCI guidelines.

    6. Cookies & Tracking

    We use cookies for session management, analytics, and improving user experience. You can control cookie settings via your browser preferences.

    7. Your Rights

    You may request access to, correction, or deletion of your personal data. To make a request, contact:privacy@finz.club. We will respond within a reasonable timeframe and as required by law.

    8. Retention

    We retain transactional and KYC data as required by law and for business purposes. Loan-related data is retained per RBI/NBFC guidelines. Retention periods vary depending on regulatory and contractual obligations.

    9. Changes to This Policy

    We may update this policy to reflect changes to our practices. We will publish the effective date at the top of this page.

    If you have privacy concerns, email:privacy@finz.club
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